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A Methodological Approach to Determining the Reliability of the Executor of the Computer Incident Response Plan at Significant Facilities of Critical Information Infrastructure

 
 orcid Valery Komarov

Moscow Research Institute of Healthcare Organization and Medical Management of the Moscow Health Department,
Moscow, 115088, Russian Federation

DOI 10.31854/2307-1303-2025-13-4-15-30

EDN TTTFWO

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Abstract

The purpose of the study is to determine the reliability of an employee of a critical information infrastructure entity involved in implementing measures to respond to computer incidents and eliminate the consequences of computer attacks on significant objects of the specified infrastructure, as well as to assess the feasibility of using this parameter to characterize the employee in decision support systems. As part of the solution to the problem of assigning responsible employees to implement measures to respond to computer incidents and eliminate the consequences of computer attacks, a methodological approach has been proposed to determine the reliability of the employee responsible for implementing the computer incident response plan. Practical experimental studies have been conducted to assess the effectiveness of the actions of employees of critical information infrastructure entities with different qualifications and skills. As a result of the study, an approach is proposed to calculate the main indicators of the performer's qualifications and skills, as well as to use the obtained indicators when solving the task of assigning performers (the assignment problem), which will reduce the time required to respond to a computer incident and eliminate the consequences of a computer attack. The obtained results allow for the reasonable formation of requirements for the qualifications and skills of personnel in the security forces of significant critical information infrastructure facilities and ensure the interchangeability of performers. The practical significance lies in solving the problem of optimal distribution (assignment) of an executor, taking into account their qualifications and skills, when responding to computer incidents and eliminating the consequences of computer attacks.

Keywords

critical information infrastructure, object of critical information infrastructure, computer incident, model, computer attack

Reference for citation

Komarov V. A Methodological Approach to Determining the Reliability of the Executor of the Computer Incident Response Plan at Significant Facilities of Critical Information Infrastructure // Telecom IT. 2025. Vol. 13. Iss. 4. PP. 15‒30 (in Russian). DOI: 10.31854/2307-1303-2025-13-4-15-30. EDN: TTTFWO

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